Returns & Exchanges
At Dixxon Flannel Co., we want to ensure you are completely satisfied with your gear, which is why we offer a 30-day window for returns and exchanges on all unwashed and unworn items. Please note that limited edition collaborations and final sale items are not eligible for return.
Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to initiate the process.
Select Items
Choose the specific items you wish to return or exchange and select the reason for the request from the provided menu.
Print & Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags remain attached.
Ship & Refund
Drop your package off at any authorized carrier location; once received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing